cultural diversity Archives - Quality Plus Technologies, Inc.

Common-sense Leadership: Respond not react…

A big benefit to teaching leadership and communication workshops to adult professionals is continuous learning: every time I teach a class, new revelations come into…

Carol DekkersDecember 27, 2011

Communication Cultural Diversity Global Software Development Globalization Leadership Multi-Cultural Teams

The Most Critical Skills in the 21st Century – are they Hard or Soft?

The past few months I've found myself instructing a series of Leadership and Communication workshops for adult professionals across the United States, together with delivering…

Carol DekkersDecember 22, 2011

Uncategorized

Whose job is IT anyways?

The title was a purposeful play on the acronym "IT" (information technology) because there is often no one person who takes responsibility for failed IT…

Carol DekkersMarch 1, 2011

Articles Uncategorized

The importance of Being There (at work)!

Did you know? Only 26 percent of IT employees in North America are fully engaged at work, while 22 percent are actually disengaged, according to…

Carol DekkersFebruary 22, 2011

Articles Communication

Pre-flight email checklist: THINK before you click…

I AM OVERWHELMED BY EMAIL! There I said it, I am overwhelmed with email and I can't stand it! I thought I was the only…

Carol DekkersFebruary 10, 2011

Articles Communication

Superheroes in IT, come down to earth…

Are you a technology superhero? Then you might want to read this (and even comment!) Information technology is a widely misunderstood part of business: executives…

Carol DekkersFebruary 2, 2011

Articles Communication

Separated by a common language… IT English is different

I am not a stupid person, but I simply cannot keep up with all the new information technology (IT) terminology! I know that every industry…

Carol DekkersJanuary 26, 2011

Articles Communication Uncategorized

IT’s all about the People, Stupid…

(Note to self: Remember Mark Twain's quote - If I had more time, I'd have written less...) It seems apropos to use this headline to…

Carol DekkersJanuary 23, 2011

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northernSCOPE™ – A customer-facing project measurement and accounting system for Lean, Kanban, Agile, etc.

I'm going to start this post off in a non-traditional way with the p.s., first: p.s., Don't forget to register for David Anderson's free webinar…

Carol DekkersJanuary 13, 2011

Articles Communication Uncategorized

Communication for PM’s and techies… N (part deux): Networking

With communication accounting for over 80% of a project manager's time, it makes sense to focus on clear and effective communication. N: (part 2): Networking…

Carol DekkersSeptember 16, 2010